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IT Technician Program

Program Overview

Westervelt College is a Microsoft Academy. That means our IT Technician diploma program is designed to meet the needs of today’s IT needs. 

You will learn, through a very hands­-on approach in our fully-equipped computer lab classrooms, how to work within the A+ and Microsoft Windows environment. Learn under the guidance and support of experienced IT professionals and gain insight from their real life work and industry experiences/

Financial assistance is available to students who qualify.  For assistance, please contact our Admissions team for more information.

Program Courses

You will learn, through a very hands­-on approach in our fully-equipped computer lab classrooms, how to work within the A+ and Microsoft Windows environment. Learn under the guidance and support of experienced IT professionals and gain insight from their real life work and industry experiences.

  • A+ Core Computer Repair (CompTIA Certification)

    In this course, the student will be prepared for the CompTIA A Plus certification. The student will master the skills required using a combination of lectures, discussions, assignments, lab work, and hands-on practice. Students completely dismantle a computer and then proceed to restore the computer. Topics covered include mother boards, expansion cards, storage options, networks, security, and printers.

  • A+ Operating Systems (CompTIA Certification)

    This course is a hands-on computer course designed to provide the student with a thorough knowledge of current computer terminology, troubleshooting strategies, OS Installation and Maintenance, and customer service. Upon completion of these two courses, the students will be prepared to complete their certification examination for A+ certifications noted above.

  • Career Strategies

    Taught by our professionals in Graduate Employment Services, this course is designed to train students to research and how to obtain their desired career goals. Topics covered include: current employer expectations in the selection process, winning resume styles, interview skills and techniques, and successful strategies to develop and conduct their personal career search.

  • Cisco-Certified Network Associate (ICND1 100-101 and ICND2, 200-101)

    This course is a hands-on computer course designed to provide the student with a thorough knowledge of Cisco computer terminology, set up techniques and troubleshooting strategies. Emphasis is placed on dealing with switches and routers, configuring Cisco IOS, subnetting techniques, protecting Cisco devices, routing techniques, and VLANs and Trunking.

  • Command Line Structure (DOS)

    In this course, command line structures and prepares the student to utilize and troubleshoot with the most basic interface that any computer system possesses. Students will master such topics as command-line parameters, installation of an OS, computer history, basic computer maintenance, basic networking, virtualization, and troubleshooting.

  • Network+ (CompTIA Certification)

    The Network Plus component of this program, emphasizes building, managing, maintaining, and troubleshooting a network. This course of study prepares the student for the CompTIA Network plus certification. During this course, the student will get the opportunity to build their own network cable, topics include: topologies, wiring, architectures, devices, network operating systems, security, Internet technologies, wireless, and troubleshooting.

  • Security+ (CompTIA Certification)

    The focus of this course will be to prepare the students for achieving their CompTIA Security Plus certification. The student will gain an excellent knowledge of security procedures through the use of lectures, video presentations, hands-on labs, and troubleshooting exercises. We will discuss current security issues and how to use that knowledge to aid their users and companies in protecting the data and processes that are used on a daily basis.

  • Supporting Users and Troubleshooting Microsoft Windows Configuration

    This course of study prepares the student to install, configure, deploy and troubleshoot Microsoft Windows. Through lectures and hands-on exercises, the student will learn to work with both hardware and software in Windows. This course also prepares you to write the MCTS 70-680 certification exam. Topics include Installation and upgrading, Deployment, Application installation and monitoring, Security, System Monitoring, Troubleshooting techniques and tools, and Remote access.

Career Opportunities

Graduates of the IT Technician program find opportunities as:

  • Field Service Technician
  • Technical Writer
  • Instrumentation Technician
  • Laboratory Technician
  • Service Shop Technician
  • Technical Sales
  • Technical Support

Program Details

Duration9 Months
Program TypeDiploma
CampusesLondon