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Medical Office Administrator

Program Overview

Medical Office Administrators are the hubs of any medical office. They are the first impression and a key member of the health care profession. Enter confidently into this fast-paced industry with a Medical Office Administrator diploma from Westervelt College in Brantford, Kitchener, and London, Ontario.

The Medical Office Administrator (MOA) diploma program taught by health care professionals, who bring their knowledge, experience, and insight into small­-sized classrooms give you a head start on your career path. Students will learn the skills necessary to be successful as Medical Office Administrators. Students will learn skills such as keyboarding skills, how to work in office environments, medical environments, medical terminology and more.

In addition, the college will coordinate a clinical practicum placement within a healthcare setting to gain practical, related experience. This is an important and exciting part of the learning experience. Upon successful completion of the program, graduates can find employment in doctors offices, chiropractor offices, medical clinics, hospitals, insurance companies, and more.

Financial assistance is available to students who qualify. For assistance and admissions requirements, please contact our Admissions team for more information.

Program Courses

Learn to be fluent in medical terminology, medical office procedures, records management, as well as modern computerized medical billing and transcription. You will be prepared to work effectively in any medical workplace as a highly­ skilled allied health professional.

  • Anatomy & Physiology
  • Medical Transcription
  • Microsoft Office
  • Medical Billing Procedures
  • OHIP Billing
  • Medical Terminology
  • Office Financial Management
  • Nutrition
  • Reception Techniques
  • Health Information Management
  • Physiology
  • Business Writing/Grammar
  • Medical Office Management/Protection Act
  • Basic Pharmacology
  • Patient Preparation and Diagnostic Tests
  • Vital Signs
  • CPR, First Aid & Vital Signs
  • Mastering the Attitude of Success (TPI MAS)
  • ECG* – Optional
  • Phlebotomy* – Optional
  • Externship
  • Enriched Academy

Career Opportunities

Graduates are qualified to work in medical, chiropractic, dental, physiotherapy and massage clinics, doctor’s offices, hospitals as well as in the claims department of insurance companies.

  • Medical Office Assistant
  • Medical Receptionist
  • Medical Secretary
  • Medical Billing Clerk
  • Health Care Assistant
  • Primary Care Assistant

Areas of Employment include:

    • Doctor’s Offices
    • Walk-in Clinics
    • Dental Offices
    • Laboratory Offices
    • Specialized Clinics (Sleep Clinics; Mental Health Clinics)
    • Hospitals
    • Nursing Homes
    • Rehabilitation Centers

Program Details

Duration 11 Months
Clinical Placement 6 Weeks
Program Type Diploma Program
Campuses Brantford, Kitchener, London, Windsor