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Community Service Worker

Program Overview

The Community Service Worker program at Westervelt College in London, Kitchener, and Brantford, Ontario provides technical training for individuals looking for a rewarding career in the community service field. The CSW program involves a great deal of small group work, practice interviews, and exercises in self-awareness. During the Community Service Worker course, students will grow to understand the complexities of contemporary community work practice, the helping process, human development, First Aid/CPR and crisis prevention.

Students will practice with families and individuals, understand the human health model, and explore research methods. Throughout the course of the Community Service Worker Program, students will gain the knowledge and experience to prepare them for work with clients from a range of age groups, with a variety of social and emotional issues.

In addition, the college will coordinate a practicum placement within a healthcare setting to gain practical, related experience. This is an important and exciting part of the learning experience.

Program Courses

The objective of the Community Service Worker (CSW) program in Kitchener and Brantford, Ontario is to prepare students with the knowledge and skills needed to secure employment in a variety of community organizations working with families, individuals and groups. Individuals who possess a keen interest in helping others in need of assistance and support find great reward working in this field. The CSW program involves a great deal of small group work, practice interviews and exercises in self-awareness.

  • Legal Aspects of Social Work
  • Practice with Communities
  • Canadian Social Policy
  • Community Service Work Administration
  • Research Methods
  • Human Health Service Model
  • Practice with Elderly
  • Practice with Individuals and Families
  • Sociology
  • Crisis Prevention Intervention
  • Practice with Children and Adolescents
  • Substance Use
  • Human Sexuality
  • Psychology
  • First Aid/CPR
  • Human Development
  • Externship
  • Mastering the Attitude of Success (TPI MAS)
  • Enriched Academy

Career Opportunities

Community Service Workers work in a variety of areas in London, Kitchener, Brantford, and other communities in Southwestern Ontario, including:

  • Intake workers
  • Residential counsellors
  • Community support workers
  • Rehabilitation care worker
  • Addictions & community services worker
  • Community health worker


    Areas of employment for graduates include but are not limited to:

    • Social and Community Services
    • Government and Mental Health Agencies
    • School Boards
    • Shelters
    • Community Centres
    • Adult and Youth Group Homes
    • Immigration and Settlement Services
    • Addiction and Treatment Centers
    • Domestic Violence Agencies
    • Child and Elder Abuse Services
    • Correctional Facilities
    • Half-way Houses
    • Community Living Services

Admission Requirements

    • OSSD or equivalent successful completion of the qualifying entrance exam (available to mature students 18 years or older)
    • Government Issued Photo ID
    • Privacy of Personal Information (PIPEDA)

Practicum Requirements

      • Proof of Criminal Record Check
      • Statement of Satisfactory Heath Requirements

Program Details

Duration 54 Weeks
Program Type Diploma
Campuses Brantford, London